Mapfre Road Assist

Be worry-free on the road. The easiest and most convenient way to request for roadside assistance 24/7. Exclusive for MAPFRE Insular car insurance policyholders.

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Automatic roadside assistance service at the touch of your fingertips. 24/7 emergency roadside assistance even in cases of mechanical or electrical breakdown and many more additional roadside services.

This app uses world’s most innovative road assistance technology, developed by MAPFRE Assistance to serve people like you.

How it works:

You may request for assistance through MAPFRE Road Assist App, our system will be able to geo-localize your location and will be able to automatically send you the required assistance. At the same time, you will be able to track in a map the real time location of the towing facility. Total control, less stress.

Once you register your MAPFRE Insular car insurance policy with valid Roadside Assistance in the app, you will be able to:

• Request road assistance 24/7 directly from the App, without having to type neither the car nor the policy details. Avoiding the hassle of looking for the car and policy details in times of emergency. All the hassle, all the stress, all the inconvenience, THESE WILL ALL BE HISTORY with MAPFRE Road Assist.
• The following roadside assistance services that may be requested from the app:
o Towing
o Tire Replacement Service
o Fuel Delivery
o Battery boosting/ Jumpstarting
o Locksmith Service
• Request all the services on the spot at the touch of your fingertips. Breakdown, accident, theft, name it, you can report it!
• Track the whereabouts of the towing facility. Can you imagine if you are able to know where exactly the towing is at every moment? This will give you total control, so you will be more secured and relaxed that your towing will be on its way and while waiting, maybe you can have time for a coffee…
• Call directly to our Assistance number in case the circumstances require it. Accidents and theft cases are incidents wherein you really have to go into details and report it with full accuracy. In these occasions, a personal assistance can be of great help and we will always be there willing to serve.

The app requires internet connection and GPS

For more details, visit www.mapfre.com.ph